Privacy Policy
Effective Date: Wed. 1 October 2025
LusiTech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including AI-powered tools and platforms.
1. Information We Collect
We may collect the following types of information:
User inputs and conversations: Information you provide when interacting with our AI tools.
Contact information: Name, email address, and other details you provide for support or account purposes.
Payment information: Billing details for transactions.
Analytics and usage data: Data collected to improve our services and AI models.
2. How We Use Your Data
We use your information for the following purposes:
To improve AI models and enhance service performance.
To provide services and customer support.
For marketing communications (only if you have opted in).
To comply with legal and regulatory requirements.
3. Third-Party Services
We use the following third-party services to support our operations:
Go High Level – CRM and marketing automation.
OpenAI, Grok – AI model providers.
Make – Automation workflows.
Twilio – Communication services.
These services help us provide, maintain, and improve our services.
4. Data Retention
We retain your personal data for as long as your account exists or until you request deletion. Once you delete your account, your data will be permanently removed from our systems.
5. Your Rights
You have the following rights regarding your data:
Opt-out of marketing communications at any time.
Request deletion of your personal data.
Access your information upon request.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement encryption and other industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.
7. International Data Transfers
We do not share your data internationally. Your information remains within our systems and servers.
8. AI-Specific Considerations
Training data: Conversations and user inputs may be used to improve AI performance.
Automated processing: Our AI may provide automated responses, but human oversight ensures compliance and accuracy.
9. Contact Us
For privacy concerns or questions regarding this Privacy Policy, please contact:
Diogo Bento
Email: [email protected]
Address: Rua das Palmeiras, 6, Portugal
Note: This Privacy Policy is designed to comply with GDPR, CCPA, and general best practices for AI agencies.