Terms of Service

Effective Date: Wed. 1 October 2025

Welcome to LusiTech. These Terms of Service (“Terms”) govern your access to and use of our AI-powered receptionists and chatbots (the “Service”). By using the Service, you agree to comply with these Terms.

1. Business Information

Company: LusiTech
Address: Rua das Palmeiras, 6, Portugal
Email: [email protected]
Website: https://lusitech.eu

2. Eligibility

The Service is available only to businesses.

Users must comply with all applicable laws in their jurisdiction.

3. Description of Services

LusiTech provides AI-powered receptionists and chatbots designed to assist businesses in customer interaction and workflow automation.

4. Payment Terms

Pricing: Subscription-based and one-time fees.

Trial Periods: Free trials are available as indicated on the website.

Refunds: No refunds are offered.

Billing: Subscription fees are billed monthly. Users are responsible for providing accurate payment information.

5. User Responsibilities

By using the Service, you agree to:

Use the Service lawfully and in accordance with these Terms.

Not use the AI for harmful, illegal, or offensive purposes.

Respect the intellectual property rights of third parties.

Not attempt to interfere with or disrupt the Service.

6. Company Rights

LusiTech reserves the right to:

Suspend or terminate accounts for violations of these Terms.

Modify, update, or discontinue the Service (or any feature) at any time.

7. Intellectual Property

All content created by LusiTech, including AI outputs, remains the property of LusiTech.

Users may not reproduce, distribute, or modify LusiTech content without prior written permission.

Users retain ownership of any content they provide, but grant LusiTech a license to operate the Service.

8. Limitation of Liability & Disclaimers

The Service is provided “as is.”

LusiTech is not responsible for any errors or omissions in AI-generated content.

To the maximum extent permitted by law, LusiTech’s liability is limited to the amount paid by the user for the Service.

LusiTech is not liable for indirect, incidental, or consequential damages.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of Portugal.

Any disputes will be resolved in the courts of Portugal.

10. Termination

Users may cancel their subscription at any time.

LusiTech may terminate or suspend user access at any time for violations of these Terms.

11. Miscellaneous

No other custom policies currently apply.

These Terms constitute the entire agreement between the user and LusiTech regarding the Service.

By using LusiTech, you acknowledge that you have read, understood, and agree to these Terms of Service.